- Work in a team effort to provide guest-centric care
- Greet guests and visitors with professional enthusiasm
- For new guests, check for completed intake for review and ensure all information, including insurance information is complete
- Manage the schedule for new and current guests
- Ensure all required paperwork is completed by guests prior to treatment
- Verify insurance eligibility
- Curiously inquire and listen for what people say, what they need and want, and how we can help
- Answer incoming calls and route as directed or adjust visits in EHR, and return calls as needed, check email and voicemail and respond accordingly
- Actively listen to callers/visitors requests, work with our team to route requests as directed
- Collect payment at time of service and record in appropriate systems
- Assist guests with check-in software system
- Maintain filing systems
- Processing medical records and referrals
- Adhere to HIPAA regulation
Skills Needed:
- Proactive planning
- Detail-oriented
- Teamwork mindset
- Telephone and in-person etiquette
- Curious and courageous
- Ability to work in a fast paced environment
Healthcare experience not necessary
Willingness to learn and grow into additional opportunities
Competitive hourly pay, opportunity for advancement, some paid holidays, bonus incentives, flexible time off, uniform allowance, and more
Please send resume and cover letter to
